Dog Walker Services – Terms & Conditions 2016-11-27T18:13:47+00:00

Dog Walker Services – Terms & Conditions

Dog Walker Services – Terms & Conditions. Thank you for reading.

General Terms & Conditions

1.All clients will be deemed to have accepted Liverpool’s Finest terms and conditions (as laid out here) on signature of the contract

2. Liverpool’s Finest will not confirm any booking until a consultation has been carried out with the client and the contract, with full details of client requirements, has been signed by the client.

3. Full payment for services (agreed either at a time of booking or subsequently) is to be made within 7 days of receipt of invoice or, by the date specified on the invoice (for dog walking clients) via cash or bank transfer. If payment is not made within this time 2.5% of the total bill will be added for each day that payment is overdue.

4. The client must provide all items necessary for pets to be adequately cared for in the client’s absence. (i.e., food, medication, leads, tags, collars, cat litter etc). Should pets require any additional supplies whilst in the care of Liverpool’s Finest, these will be purchased and added to the bill.

5. If it is necessary for keys to be picked up or dropped off in order to complete an assignment charges will be applied for each trip.

6. The client must provide Liverpool’s Finest with the name and contact number of someone capable of making a decision relating to the pet(s) in an emergency. If the contact is not available Liverpool’s Finest reserves the right to consult with a veterinary surgeon and then make a decision which is in the best interests of the animal.

7. The client is responsible for any veterinary bills, no matter how they are incurred, whilst pets are in the care of Liverpool’s Finest.

8. Liverpool’s Finest must be alerted to any behavioural problems with their pets at the time of booking. Failure to do so may result in additional charges or cancellation of any future contract.

9. Although Liverpool’s Finest holds Public Liability insurance, wherever possible pets should be insured by the client. Liverpool’s Finest reserves the right to refuse a booking for any animal which is not insured.

10. Liverpool’s Finest will care for your animal as you would, and whilst we will make every effort to ensure your pet is well looked after in your absence, Liverpool’s Finest cannot be held liable for any loss, injury or death to a pet either inside or outside of the home whilst in our care.

11. The owner is to make full disclosure of any quality or characteristic problems which might make your dog not suitable for walking or home sitting; including behavioural or health problems, antisocial behaviour; including aggression, incontinence or lack of house training and excessive loud barking or whining. Failure on the part of the owner to disclose any matter which might render owner’s dog unsuitable for walking or home sitting will be deemed a material omission amounting to a fundamental breach of our agreement.

12. Owner accepts full liability for any loss or damage caused by their dog whilst being walked. The owner is financially responsible for any loss or damage to property whilst Liverpool’s Finest is caring for the dog  in the owners’ house. The Dog Walker is not held accountable for vet fees or third party claims whilst your dog is in our care.

13. Liverpool’s Finest is not responsible for any effects / results of advice’s given to the pet owner of all time.

Dog Walking Terms & Conditions

1. Cancellations – for cancellations of walks for a period of 1 week or more one month’s notice is required. For cancellations of 1 or 2 days walks a weeks notice is required. If the required notice is not given charges will be applied in full for the cancelled period.

2. All dogs being exercised must be chipped, fully vaccinated and on a regular flea and worm control regime.

3. All dogs being walked will undergo a trial period to ensure that they are adequately trained and socialised.

4. Liverpool’s Finest reserves the right to cancel the contract at any time & with immediate effect if the dog does not respond well to the walker and/or other dogs.

5. All dogs will be exercised on a lead unless prior agreement has been reached with Liverpool’s Finest and a disclaimer form has been signed.

6. The walker will apply personal judgment and cut short a walk if necessary because of extreme weather conditions (ie, heat, thunderstorms) for the safety of both the dogs and the walker.

7. If dogs require a quick towelling off after walks towels must be provided and left by the front door.

8. Liverpool’s Finest  is not responsible for damage incurred by pet escaping because of a faulty leash/collar or a collar that is not properly fitting.

Pet Feeding and Sitting Terms & Conditions

1. Any cancellations must be made more than 24 hrs in advance or the full rate will be charged.

2. Liverpool’s Finest will make adequate steps to ensure your home is safe and secure in your absence, however, Liverpool’s Finest cannot be held responsible for any burglaries or accidents caused by your pet(s).

3. The client must provide all items necessary for your pet to be adequately cared for in the clients’ absence.

Small Animal and Puppy Visits Terms & Conditions

1. Any cancellations must be made more than 48 hrs in advance or the full rate will be charged.

2. Liverpool’s Finest will make adequate steps to ensure your home is safe and secure in your absence, however, Liverpool’s Finest cannot be held responsible for any burglaries or accidents caused by your pet(s).

3. The client must provide all items necessary for your pet to be adequately cared for in the clients’ absence.

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We’d love you and your dog as our customers, best quality guaranteed..We’d love you and your dog as our customers. We only offer the finest service. Thank you for visiting my website. My name is Lucas and I’m a pro dog walker. If you have any questions or would like any further information please feel free to contact me and the team at Liverpool’s Finest. You can call: 07935 893408 or use the form on the right and we’ll get back to you as soon as we can.

Phone: 07935 893408
Email: lucas@liverpoolsfinest.co.uk Dog walker services.

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